Shipping & Returns
We can ship to virtually any address in the United States.
Because all of our orders and processed by hand, please allow 4 days for processing and typically 10 business days for shipping. Some items must be custom ordered, so for those items we will send an email within 2 days of your order with an expected ship date.
Please note, Shipping is not available for items over 20 LBS.
You may return items within 30 days of delivery. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Please note, "Surplus Items" are not available for returns.